Policies

DOG TRAINING CLASS POLICIES

For the safety of yourself, your pet, and other participants, you are required to follow the instructions of the course trainers at all times.

  • Arrive to class with your dog on-leash. Please arrive on-time.
  • Do not allow your dog to greet other dogs unless instructed to do so by your trainer. Many dogs are not comfortable with on-leash greetings.
  • Please provide your dog the opportunity to eliminate before class and make sure to pick up after your pet.
  • Plan on bringing the following training tools with your dog every week:
  • A well-fitted flat collar (one that cannot slip over your dog’s head), harness, or head halter. No choke chains or pronged collars.
  • A non-retractable, 4 to 6 foot leash. No Flexi-Leads.
  • A variety of yummy treats that your dog loves!

CIVILIZED CANINE: Please note that the first week of class is people-only. Please bring yourself and any family members you would like to include on your dog’s training. (This applies only to our Civilized Canine adult dog class.)

VACCINATIONS: Please bring your pet’s vaccination history with you to the first session of class. We require proof of the following vaccinations for participation:

  • For Puppy Preschool:  Two (2) rounds of distemper/parvo booster vaccination and Bordatella. Vaccinations must be administered 14 days prior to the start of class.
  • For Civilized Canine: Current 1-year or 3-year Rabies plus 1 current round of distemper/parvo booster vaccination or proof of titer, and Bordatella. Vaccinations must be administered 14 days prior to the start of class.
  • For Agility: Current 1-year or 3-year Rabies plus 1 current round of distemper/parvo booster vaccination or proof of titer. Vaccinations must be administered 14 days prior to the start of class.

ADDITIONAL INFORMATION

HOLIDAYS & MAKE-UP CLASSES: Your class will run for the duration stated in the class description at the same time, day and location every week. Classes will not take place on federally recognized holidays; classes may also occasionally be cancelled due to inclement weather. Your trainer will notify you of any holiday closures or cancellations, and the class session will be extended by one week to make up for missed days.

MISSED CLASSES: Enrolled students are required to attend the first class session. Students who miss the first session without making prior arrangements (at least 7 days before) do not qualify for a refund of course fees. If any other session is missed, please contact the trainer to discuss topics and homework. We do not offer make-up sessions on missed classes. If a student misses two (2) sessions in their scheduled class, they will not be permitted to return to class. Rather, a private consultation may be scheduled with their instructor. This policy protects the integrity of our classwork, ensures the acceleration of all other students and allows for tailored instruction for the absentee student.

CHILDREN IN CLASS: All family members are encouraged to attend training sessions. For everyone’s safety, please follow these guidelines:

  • Children must be supervised during the entire session. Children under 10 must be supervised by an adult other than the parent handling the dog.
  • No running or yelling will be permitted.
  • Not all dogs are friendly or comfortable around children. Children must be instructed never to approach or pet any dog other than their own.

UNALTERED PETS: We welcome all friendly dogs, altered and unaltered. However, female dogs in their estrus cycle may not come to class unless prior approval is obtained from the trainer. If approval has not been obtained and your female begins her cycle during a training course, no refund will be given.

DANGEROUS OR DISRUPTIVE DOGS: If your dog displays behaviors that significantly impact the learning environment of the class or are dangerous to other people or animals in the class, you will be required to leave class. However, if this occurs, you will receive two free private consultations with our Behavior Team.

REFUNDS POLICY

The Center does not offer refunds but we do offer credit towards many of our other services.

Please email [email protected] for more information.

WAIVER & RELEASE

I understand that participating in dog training classes at Animal Humane New Mexico includes an element of risk for both myself and my dog.  I agree to abide by any decision of an instructor relative to the dog’s and my ability to complete the course safely.  I further assume any and all risks associated with participating in this course including, but not limited to, illness, falls, contact with other participants and dogs, and surface conditions, all risks being understood and appreciated by me.  I also affirm that the dog that I will be participating with has current vaccinations appropriate to his/her age.  I agree to abide by all rules of the course.

Having read this waiver and knowing these facts, and in consideration of the acceptance of my registration, I hereby for myself, my heirs, executors, administrators, or anyone else who might claim on my behalf, covenant not to sue, and waive, release and discharge Animal Humane New Mexico, volunteers and employees in any way assisting or connected with this course from any claims or liability of any kind whatsoever arising out of my participating in dog training classes, even though the liability may arise out of negligence or carelessness on the part of the persons or parties named in this waiver.

I also understand that Animal Humane New Mexico may subsequently use, for publicity or promotional purposes, my name or pictures of me or my pet without liability or obligation to me.

CONTACT US

We look forward to hearing from you. Please complete the following form and we’ll follow up quickly.

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